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S&SI

Sales & Support Index

SS Index

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Find Processes, Metrics, Practices and Terms categorized as Sales & Support

A
  • A (Assist)
  • A1 (Assist with Inquiry)
  • A101 (Receive Inquiry)
  • A102 (Route Inquiry)
  • A103 (Identify Solution)
  • A104 (Present Solution)
  • A105 (Transfer)
  • A106 (Distribute Solution)
  • A107 (Close Inquiry)
  • A2 (Assist with Claim)
  • A201 (Receive Claim)
  • A202 (Assign)
  • A203 (Investigate)
  • A204 (Determine Action)
  • A205 (Propose Action)
  • A206 (Implement Action)
  • A207 (Settle Claim)
  • A208 (Close Claim)
  • A3 (Assist with Custom Solution)
  • A301 (Coming soon)
  • A4 (Assist with Advisory)
  • A401 (Identify Advisory)
  • A402 (Initiate Advisory)
  • A403 (Develop Action Plan)
  • A404 (Implement Action Plan)
  • A405 (Publish Advisory)
  • A406 (Monitor Effectiveness)
  • A407 (End Advisory)
  • ACK (Order Acknowledgment)
  • AR (Accounts Receivable)
B
  • B2B (Business-to-Business)
  • B2C (Business-to-Customer)
  • B2E (Business-to-Employee)
  • B2G (Business-to-Government)
  • BANT (Budget, Authority, Need, Timing)
C
  • C (Contract)
  • C1 (Contract Standard Terms)
  • C101 (Receive Request)
  • C102 (Create Pricelist)
  • C103 (Publish Pricelist)
  • C104 (Negotiate)
  • C105 (Obtain Signatures)
  • C106 (Release Contract)
  • C2 (Contract by Proposal)
  • C201 (Receive Request)
  • C202 (Initiate Proposal)
  • C203 (Develop Proposal)
  • C204 (Obtain Approvals)
  • C205 (Submit Proposal)
  • C206 (Refine & Negotiate)
  • C207 (Obtain Signatures)
  • C208 (Release Contract)
  • C2C (Consumer-to-Consumer)
C cont.
  • C3 (Contract Custom Solution)
  • C4 (Contract Renewal)
  • C401 (Receive Request)
  • C402 (Develop Renewal)
  • C403 (Present Renewal)
  • C404 (Negotiate)
  • C405 (Obtain Signatures)
  • C406 (Update Contract)
  • CN (Credit Note)
  • CPQ (Configure, Price & Quote Software)
  • CSF (Customer Specific Forecast)
D
  • DAP (Delivered at Place (Destination))
  • DAT (Delivered at Terminal (Destination or Destination Port))
  • DDP (Delivered Duty Paid (Destination))
  • DPL (Denied Party List)
E
  • EAN (International Article Number)
  • EOL (End-of-Life)
F
  • F2P (Forecast-to-Plan)
  • FSN (Field Safety Notice)
G
  • GTIN (Global Trade Item Number)
I
  • I2O (Inquiry-to-Order)
  • INCO (Incoterms)
  • INCO/QRC (Incoterms Quick Reference Card)
  • ISBN (International Standard Book Number)
  • Invoice (Invoice)
P
  • P (Plan)
  • PLC (Product Life Cycle)
  • PTC (Pricing, Terms & Conditions)
Q
R
  • RFQ (Request for Quote)
S
  • S (Sell)
  • S&OP (Sales & Operations Planning)
  • S1 (Sell on Standard Terms)
  • S2 (Sell by Proposal)
  • S3 (Sell Custom Solution)
  • S4 (Sell Renewal)
  • S401 (Initiate Renewal)
  • S402 (Schedule Renewal)
  • S403 (Notify Customer)
  • S404 (Refresh Customer Needs)
  • S405 (Develop Solution)
  • S406 (Present Solution)
  • S407 (Review Feedback)
  • SFA (Sales Force Automation)
  • SO (Sales Order)
  • SOC (Order Confirmation)
  • SOS (Special Order Service)
  • SS (Sales & Support)
  • SSPM (Sales & Support Metrics)
  • SSO (Sales and Support Operations)
T
U
  • UPC (Universal Product Code)

Sales & Support Index