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SCPM

Metrics

SC Metrics

Strategic supply chain metrics measure the overall health of your supply chain. Diagnostic metrics provide insights in areas of improvement

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The performance of the SC function is measured by metrics grouped in 4 attributes: DP, RS, CO, AE. The Strategic or level-1 metrics measure the overall performance of the supply chain. The diagnostic or level-2 metrics are useful to diagnose performance issues.

Attributes

Strategic Metrics

Diagnostic Metrics

IDName
DPDependability
IDName
DP1Perfect Order Ratio
IDName
DP11Orders Damage Free Ratio
DP12Orders Defect Free Ratio
DP13Orders On-time Ratio
DP14Orders In-full Ratio
DP15Error-free Documentation Ratio
IDName
RSResponsiveness
IDName
RS1Order Cycle Time
IDName
RS11Planning Frequency
RS12Deliver Cycle Time
RS13Make Cycle Time
RS14Sourcing Cycle Time
IDName
RS2Order Fill Rate
IDName
RS21Stock Out Ratio
RS22Order Processing Delays
IDName
COCost
IDName
CO1Supply Chain Costs
IDName
CO11Cost of Goods Sold
CO12Distribution Costs
CO13Other Operational Expenses
IDName
AEAsset Efficiency
IDName
AE1Cash Conversion Cycle
IDName
AE11Days Receivables Outstanding
AE12Days of Inventory
AE13Days Payables Outstanding
IDName
AE2Fixed Asset Turns
IDName
AE21Gross Fixed Assets
AE22Asset Depreciation Ratio

Each diagnostic metric provides a list of additional metrics to further diagnose performance issues.

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Supply Chain, Performance, Metric, Benchmarking, Scorecard, Reference, Framework, Strategic, Diagnostic, Dependability, Responsiveness, Adaptability, Cost, Asset, Efficiency, Goals Supply chain performance metrics measure the overall health of your supply chain. Diagnostic metrics provide insights in areas of improvement

File:2016 SCO Quick Reference Card.pdf