Actions

I2O

Inquiry-To-Order

Inquiry-To-Order is a term describing the collection of processes a company has implemented between receiving an inquiry for product and the receipt of a firm customer order. This typically includes:

  • Opportunity identification
  • Opportunity screening and bid/no bid decisions
  • Quote and proposal development, submission approval
  • Negotiated price and terms approval
  • Hand-off to the Order-To-Cash process

Notes

Inquiry-To-Order is a Sales & Support Operations term.

Alternative names include: Inquiry-to-Contract, Contracting.

See also: Forecast-to-Plan, Plan-to-Product, Source-to-Pay, Inquiry-To-Order, Order-to-Cash, Record-to-Report, Acquire-to-Retire, R2A and H2R. Request For Quote

Process(es)

IDNameLevelx
S401Process Return Inquiry3S401
D101Process Inquiry3D101
D201Process Inquiry3D201
D301Receive Request for Proposal3D301
D302Develop & Present Proposal3D302

Term(s)

IDNameClearx
RFQRequest for QuoteRFQ
Inquiry-To-Order {{{level}}}
"{{{level}}}" is not a number.
Contract, Order, Customer, Inquiry, Sales, Negotiate, Proposal, Quote, Quotation, Process The processes a company has implemented between receiving an inquiry for product and the receipt of a firm customer order