Actions

I2O

Inquiry-to-Order

Inquiry-to-Order is a term describing the collection of processes a company has implemented between receiving an inquiry for product and the receipt of a firm customer order. This typically includes:

  • Opportunity identification
  • Opportunity screening and bid/no bid decisions
  • Quote and proposal development, submission approval
  • Negotiated price and terms approval
  • Hand-off to the Order-to-Cash process

Notes

Alternative names include: Inquiry-to-Contract, Contracting.

See also: Forecast-to-Plan, Plan-to-Product, Source-to-Pay, Inquiry-to-Order, Order-to-Cash, Record-to-Report, Acquire-to-Retire, Risk-to-Assurance and Hire-to-Retire. Request For Quote

Hierarchy

IDNameLevelx
E2EEnd-to-End1E2E
I2OInquiry-to-Order1I2O

Process(es)

IDNameLevelx
S401Process Return Inquiry3S401
D101Process Inquiry3D101
D201Process Inquiry3D201
D301Receive Request for Proposal3D301
D302Develop & Present Proposal3D302
S1Sell on Standard Terms2S1
S3Sell Custom Solution2S3
S4Sell Renewal2S4
S401Initiate Renewal3S401
S402Schedule Renewal3S402
S403Notify Customer3S403
S404Refresh Customer Needs3S404
S405Develop Solution3S405
S406Present Solution3S406
S407Review Feedback3S407
CContract1C
C1Contract Standard Terms2C1
C106Release Contract3C106
C2Contract by Proposal2C2
C201Receive Request3C201
C202Initiate Proposal3C202
C203Develop Proposal3C203
C204Obtain Approvals3C204
C205Submit Proposal3C205
C206Refine & Negotiate3C206
C207Obtain Signatures3C207
C208Release Contract3C208
C3Contract Custom Solution2C3
C4Contract Renewal2C4
C401Receive Request3C401
C402Develop Renewal3C402
C403Present Renewal3C403
C404Negotiate3C404
C405Obtain Signatures3C405
C406Update Contract3C406

Term(s)

IDNameClearx
RFQRequest for QuoteRFQ
Inquiry-to-Order End-to-End 1 1 Contract, Order, Customer, Inquiry, Sales, Negotiate, Proposal, Quote, Quotation, Process The processes a company has implemented between receiving an inquiry for product and the receipt of a firm customer order