Actions

I2O

Inquiry-to-Order

Inquiry-to-Order is a term describing the collection of processes a company has implemented between receiving an inquiry for product and the receipt of a firm customer order. This typically includes:

  • Opportunity identification
  • Opportunity screening and bid/no bid decisions
  • Quote and proposal development, submission approval
  • Negotiated price and terms approval
  • Hand-off to the Order-to-Cash process

Notes

Alternative names include: Inquiry-to-Contract, Contracting.

See also: Forecast-to-Plan, Plan-to-Product, Source-to-Pay, Inquiry-to-Order, Order-to-Cash, Record-to-Report, Acquire-to-Retire, Risk-to-Assurance and Hire-to-Retire. Request For Quote

Hierarchy

IDNameLevelx
E2EEnd-to-End1E2E
I2OInquiry-to-Order1I2O

Process(es)

IDNameLevelx
S401Process Return Inquiry3S401
D101Process Inquiry3D101
D201Process Inquiry3D201
D301Receive Request for Proposal3D301
D302Develop & Present Proposal3D302

Term(s)

IDNameClearx
RFQRequest for QuoteRFQ
Inquiry-to-Order End-to-End 1 1 Contract, Order, Customer, Inquiry, Sales, Negotiate, Proposal, Quote, Quotation, Process The processes a company has implemented between receiving an inquiry for product and the receipt of a firm customer order