Inquiry-to-Order is a term describing the collection of processes a company has implemented between receiving an inquiry for product and the receipt of a firm customer order. This typically includes:
Alternative names include: Inquiry-to-Contract, Contracting.
See also: Forecast-to-Plan, Source-to-Pay, Plan-to-Produce, Inquiry-to-Order, Order-to-Cash, Record-to-Report, Acquire-to-Retire, Risk-to-Assurance and Hire-to-Retire. Request for Quote
| ID | Name | Level | x |
|---|---|---|---|
| P | Plan | 1 | P |
| S1 | Sell on Standard Terms | 2 | S1 |
| S3 | Sell Custom Solution | 2 | S3 |
| S4 | Sell Renewal | 2 | S4 |
| S401 | Initiate Renewal | 3 | S401 |
| S402 | Schedule Renewal | 3 | S402 |
| S403 | Notify Customer | 3 | S403 |
| S404 | Refresh Customer Needs | 3 | S404 |
| S405 | Develop Solution | 3 | S405 |
| S406 | Present Solution | 3 | S406 |
| S407 | Review Feedback | 3 | S407 |
| C | Contract | 1 | C |
| C1 | Contract Standard Terms | 2 | C1 |
| C106 | Release Contract | 3 | C106 |
| C2 | Contract by Proposal | 2 | C2 |
| C201 | Receive Request | 3 | C201 |
| C202 | Initiate Proposal | 3 | C202 |
| C203 | Develop Proposal | 3 | C203 |
| C204 | Obtain Approvals | 3 | C204 |
| C205 | Submit Proposal | 3 | C205 |
| C206 | Refine & Negotiate | 3 | C206 |
| C207 | Obtain Signatures | 3 | C207 |
| C208 | Release Contract | 3 | C208 |
| C3 | Contract Custom Solution | 2 | C3 |
| C4 | Contract Renewal | 2 | C4 |
| C401 | Receive Request | 3 | C401 |
| C402 | Develop Renewal | 3 | C402 |
| C403 | Present Renewal | 3 | C403 |
| C404 | Negotiate | 3 | C404 |
| C405 | Obtain Signatures | 3 | C405 |
| C406 | Update Contract | 3 | C406 |
| S401 | Process Return Inquiry | 3 | S401 |
| D101 | Process Inquiry | 3 | D101 |
| D201 | Process Inquiry | 3 | D201 |
| D301 | Receive Request for Proposal | 3 | D301 |
| D302 | Develop & Present Proposal | 3 | D302 |