The processes associated with order management and fulfillment of ETO projects. This includes project order creation, project scheduling, order picking, packing and shipping and invoicing.
Deliver-To-Engineering-Order is the configuration of the Deliver process that facilitates the ETO Supply Chain Strategy. This typically means that orders are approached and executed as a project.
Use Cases
- Special projects, developed to a single customer specification
- Specialty products, low volume, high margin
- Specialized transportation
- Specialized services
Deliver-Engineer-To-Order processes are generally the most resource intensive version of the Deliver processes and is therefore not a good fit for low margin products.
Notes
Deliver-To-Order and Deliver-To-Engineering-Order can both be applied to configurable products. Deliver-To-Order is generally a better fit for products where the configuration can be menu-driven. Menu-driven implies that configuration of the product can be performed using a rules-engine.
Perfect Order Ratio
Orders Damage Free Ratio
Orders On-time Ratio
Orders In-full Ratio
Error-free Documentation Ratio
Order Cycle Time
Deliver Cycle Time
Supply Chain Costs
Distribution Costs
Cash Conversion Cycle
Days Receivables Outstanding
Days of Inventory
Environmental Sustainability Ratio
Intake Sustainability Ratio
Recovery Ratio
Output Sustainability Ratio
Engineer-to-Order
Order-to-Cash
Quote-to-Cash
Workflow
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