Actions

D

Deliver

Deliver is the macro process representing the processes associated with managing orders and shipments for products and services. Deliver processes are required for supply chains to accept t:SOs, fulfill these orders and invoice customers. Customers generally primarily interact with a supply chain through Deliver processes.

The Deliver process includes order management, warehousing, transportation, managing Import/Export.

Use Cases

  • Standard Order taking and fulfillment
  • Replenishment shipments
  • In a manufacturing plant: Replenishment shipments to a Distribution Center (DC)
  • In Retail: Shopping, check out
  • In a Warehouse: Pick, pack and ship customer orders
  • For services: Scheduling resources and delivering services

Notes

Deliver processes are execution processes that apply to inter-company and intracompany transactions.

  • Inter-company is defined as "conducted between or involving two or more companies". For example: Accepting and fulfilling customer orders.
  • Intracompany is defined as "conducted within or between the branches of a company". For example: Replenishing DC inventory by shipping replenishment inventory from a company manufacturing plant.

t:OM Perfect Order Ratio Order Cycle Time Order Fill Rate Supply Chain Costs Cash Conversion Cycle

Hierarchy

IDNameLevelx
SCOSupply Chain Operations0SCO
DDeliver1D
D1Deliver-From-Stock2D1
D2Deliver-to-Order2D2
D3Deliver-To-Engineering-Order2D3
D4Deliver Returns2D4

Metric(s)

IDNameLevelx
DP1Perfect Order Ratio1DP1
RS1Order Cycle Time1RS1
RS2Order Fill Rate1RS2
CO1Supply Chain Costs1CO1
AE1Cash Conversion Cycle1AE1

Term(s)

IDNameClearx
DCDistribution CenterDC
Generic StockGeneric StockGeneric Stock

Workflow

FromInput(s)
Process
Output(s)To
wf_processwf_arrow
CContract
MProduct
SMerchandise
BuyerPurchase Order
PDistribution Plan
D
wf_arrowwf_process
Service DeliveryBuyer
Execution DataP
ProductBuyer
Deliver Supply Chain Operations 400000 1 Order, Management, Fulfillment, Shipping, Logistics, Supply chain, Warehouse Managing orders and shipments for products and services. Deliver processes are required for supply chains to accept orders, fulfill these orders and invoice customers