The activities associated with receiving, validating and entering Project Orders for Engineer-to-Order products and services. This may include capturing the customer intend, requirements, or design, creating product data, configuring the product and validating the existence and accuracy of customer data (sold-to, ship-to), pricing information, customer credit and product/item numbers. In many use cases this process is initiated by the receipt of a purchase order from the customer and the internally developed proposal.
Engineer-to-Order orders are typically called projects due to the complexity of such orders.
|DP15||Error-free Documentation Ratio||2||DP15|
|RS12||Deliver Cycle Time||2||RS12|
|CO121||Order Management Cost||3||CO121|