The processes associated with order management and order fulfillment for stocked products. This includes order creation, scheduling, transportation scheduling, order picking, packing, shipping and invoicing. Deliver-From-Stock is the Deliver process that facilitates the MTS Supply Chain Strategy. This typically means that for planning purposes demand is aggregated and replenished as generic* stock.
Use Cases
- Generic products, non-serialized** or where serialized stock is assigned to orders during order picking
- In a call center: Inquiries and Order entry
- In a Warehouse: Order picking, packing and shipping for generic stocked items
- In a Retail store: Shopping and check-out for stocked items
Deliver-From-Stock processes are recommended for businesses where customers do not accept long order cycle times and/or stock-outs: retail, spare parts. Deliver-From-Stock is not a good fit for configurable or specialty products as these products generally require order traceability through the product sourcing, make and delivery processes.
Notes
Deliver-From-Stock may be considered a Push-process as product is positioned in the ship-from location based on planning data. Planning data examples include: min/max replenishment, demand forecasts, seasonality forecasts.
*) Generic stock means that products are received in stock by item number. Typically orders will be allocated specific stock during the pick, pack and ship activities.
**) Serialized may have different names in different industries: lot numbers, batch numbers, serial numbers
Perfect Order Ratio
Order Cycle Time
Order Fill Rate
Deliver Cycle Time
Orders Damage Free Ratio
Orders On-time Ratio
Orders In-full Ratio
Error-free Documentation Ratio
Order Fill Rate
Order Processing Delays
Supply Chain Costs
Distribution Costs
Cash Conversion Cycle
Days Receivables Outstanding
Days of Inventory
Quote-to-Cash
Order-to-Cash
Workflow
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