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RS22

Order Processing Delays

Order Processing Delays measures impact of delays in order processing for available product. This should exclude orders where no stock was available at the time the order was expected to ship.

Calculation

Order Processing Delays
=
Count of Orders Exceeded Service Level   × 100 %
Count of Orders Processed

where

  • Count of Orders Exceeded Service Level = Number of orders processed during the reported period where the time to process the order exceeded the service level
  • Count of Orders Processed = The total number of orders processed during the reported period

Unit of measure: %

Notes

Order Processing Delays is typically a shipment date based metric as RS2 is a shipment date based metric.

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Hierarchy

IDNameLevelx
RS2Order Fill Rate1RS2
RS22Order Processing Delays2RS22

Process(es)

IDNameLevelx
D1Deliver-From-Stock2D1
D102Create Order3D102
D103Reserve Inventory3D103
D104Schedule Transportation3D104
D107Pick3D107
D108Pack3D108
D109Load3D109
D110Ship3D110
Order Processing Delays Order Fill Rate 22200 2 {{{keywords}}} {{{description}}}