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D1

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Revision as of 03:25, 5 October 2017

The processes associated with order management and order fulfillment for stocked products. This includes order creation, scheduling, transportation scheduling, order picking, packing, shipping and invoicing. Deliver-From-Stock is the Deliver process that facilitates the MTS Supply Chain Strategy. This typically means that for planning purposes demand is aggregated and replenished as generic* stock.

Use Cases

  • Generic products, non-serialized** or where serialized stock is assigned to orders during order picking
  • In a call center: Inquiries and Order entry
  • In a Warehouse: Order picking, packing and shipping for generic stocked items
  • In a Retail store: Shopping and check-out for stocked items

Deliver-From-Stock processes are recommended for businesses where customers do not accept long order cycle times and/or stock-outs: retail, spare parts. Deliver-From-Stock is not a good fit for configurable or specialty products as these products generally require order traceability through the product sourcing, make and delivery processes.

Notes

Deliver-From-Stock may be considered a Push-process as product is positioned in the ship-from location based on planning data. Planning data examples include: min/max replenishment, demand forecasts, seasonality forecasts.

*) Generic stock means that products are received in stock by item number. Typically orders will be allocated specific stock during the pick, pack and ship activities.

**) Serialized may have different names in different industries: lot numbers, batch numbers, serial numbers Perfect Order Ratio Order Cycle Time Order Fill Rate Deliver Cycle Time Orders Damage Free Ratio Orders On-time Ratio Orders In-full Ratio Error-free Documentation Ratio Order Fill Rate Order Processing Delays Supply Chain Costs Distribution Costs Cash Conversion Cycle Days Receivables Outstanding Days of Inventory Quote-to-Cash Order-to-Cash

Hierarchy

IDNameLevelx
DDeliver1D
D1Deliver-From-Stock2D1
D101Process Inquiry3D101
D102Create Order3D102
D103Reserve Inventory3D103
D104Schedule Transportation3D104
D105Invoice3D105
D106Put Away3D106
D107Pick3D107
D108Pack3D108
D109Load3D109
D110Ship3D110

Metric(s)

IDNameLevelx
DP1Perfect Order Ratio1DP1
DP11Orders Damage Free Ratio2DP11
DP13Orders On-time Ratio2DP13
DP14Orders In-full Ratio2DP14
DP15Error-free Documentation Ratio2DP15
RS1Order Cycle Time1RS1
RS12Deliver Cycle Time2RS12
RS2Order Fill Rate1RS2
RS22Order Processing Delays2RS22
CO1Supply Chain Costs1CO1
CO12Distribution Costs2CO12
AE1Cash Conversion Cycle1AE1
AE11Days Receivables Outstanding2AE11
AE12Days of Inventory2AE12
SD1Environmental Sustainability Ratio1SD1
SD11Intake Sustainability Ratio2SD11
SD12Recovery Ratio2SD12
SD13Output Sustainability Ratio2SD13

Term(s)

IDNameClearx
MTSMake-to-StockMTS
O2COrder-to-CashO2C
Q2CQuote-to-CashQ2C
Deliver-From-Stock Deliver 410000 2 {{{keywords}}} {{{description}}}