Difference between revisions of "D4"

Revision as of 03:25, 5 October 2017

The processes associated with requesting return authorization, preparing returns shipment and shipping product or a component to the original Seller or Manufacturer. The reasons for return may differ by incident or business:

Defective or damaged product
Wrong order or delivery
Return of leased assets
Scheduled Maintenance (MRO)

Deliver Returns is the Deliver process that facilitates the Reverse Logistics Supply Chain Strategy, also known as Return supply chains.

Workflow

From

Input(s)

Process

Output(s)

To

wf_process	wf_arrow
S*	Proof Of Delivery
S4	Return Material Authorization
S4	Product Recall Notice
S4	Settlement

D4

wf_arrow	wf_process
Acknowledgment	S*
Advance Shipment Notice	S*
Credit Note	S4
Warranty Claim	S4
End-of-Use Return Request	S4
Product Return	S4
Return Authorization Request	S4
Recall Return Request	S4
Order Confirmation	S*
Service Request	S4
Shipment	S*

Deliver Returns Deliver 440000 2 Reverse, Logistics, Return, Shipment, Supplier, Repair, MRO, Supply Chain Requesting return authorization, preparing return shipment and shipping product or a component to the original seller or manufacturer

ID	Name	Level	x
D	Deliver	1	D
D4	Deliver Returns	2	D4
D401	Inquire	3	D401
D402	Request Return Authorization	3	D402
D403	Schedule Transportation	3	D403
D404	Receive Settlement	3	D404
D405	Pick	3	D405
D406	Pack	3	D406
D407	Load	3	D407
D408	Ship	3	D408

ID	Name	Level	x
RS1	Order Cycle Time	1	RS1
RS12	Deliver Cycle Time	2	RS12
CO1	Supply Chain Costs	1	CO1
AE1	Cash Conversion Cycle	1	AE1
AE12	Days of Inventory	2	AE12
SD1	Environmental Sustainability Ratio	1	SD1
SD11	Intake Sustainability Ratio	2	SD11
SD12	Recovery Ratio	2	SD12
SD13	Output Sustainability Ratio	2	SD13

ID	Name	Clear	x
MRO	Maintenance, Repair and Overhaul		MRO
RL	Reverse Logistics		RL

D4

Difference between revisions of "D4"

Revision as of 03:25, 5 October 2017

Contents

Use Cases

Hierarchy

Metric(s)

Term(s)

Workflow