Orders Defect Free Ratio measures the ability to deliver products and services without defects. A defective product is a product that does not function as promised. Defects are generally caused by Make processes.
Examples of defects include:
An order is considered defect free if all items were delivered defect free. Defective products are identified as defective at the time of receipt, inspection or consumption in a production process or by the user.
|Orders Defect Free Ratio|
Unit of measure: %
A higher percentage results in less corrective actions, such as discounts, returns, replacements, repairs.Community Importance Rating:
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