OpenReference

The collection of processes associated with reconditioning of products and assets. This process is known by many names: Refurbishing, Remanufacturing, Repair, Maintenance, Overhaul, Reconditioning, Servicing.

Re-Make is the Make process that facilitates the Reverse Logistics Supply Chain Strategy.

Use Cases

• Repair of new materials failing quality inspection (M104, M205, M306)
• Lease asset maintenance (e.g. inspect and repair sea freight containers, tanks, pallets)
• Maintenance of 'production' assets (trucks, planes, vessels)
• Recycling of post-lease assets
• Recycling of consumer and industrial waste
• Refurbishing 'pre-owned' electronics
• Repair of in-store returned products
• Repairs for recalls by manufacturer (e.g. automotive)

Notes

The classification as Reverse Logistics does not indicate the product or asset needs to physically return to the location where it was manufactured. M4 represents the processes associated with bringing a product or asset in a like-new or operating condition and can performed anywhere:

• At the location where it was originally created
• At a dedicated location operated by the original manufacturer
• At a third party-operated location or
• At the customer

Re-Make significantly differs from the other Make processes (M1, M2, M3):

• Instructions how to perform the work. The instructions to Make a product and the sequence of steps are generally pre-defined for M1, M2, M3 processes (before the work commences). Processes may be pre-defined for M4 processes but the sequence or inclusion or exclusion of certain steps may be determined as part of the process (determined in the M404 process).
• Materials required to complete the work: The initial input of a M4 process is a product or asset needing maintenance, repair or overhaul, followed by replacement or repair parts identified in the M4 process. The output generally consists of the original product or asset in like-new or working condition plus the parts that have been replaced for disposal. M1, M2, M3 processes generally have a Bill Of Materials selected in advance.

Cleaning a re-usable asset -such as a container or pallet- is an example of a simple M4 process. Supply Chain Costs Cost of Goods Sold Cash Conversion Cycle Days of Inventory Maintenance, Repair and Overhaul Manufacturing BOM

Hierarchy

ID	Name	Level	x
M	Make	1	M
M4	Re-Make	2	M4
M401	Create Work Order	3	M401
M402	Schedule Work Orders	3	M402
M403	Issue Product	3	M403
M404	Examine	3	M404
M405	Issue Material	3	M405
M406	Recondition, Repair, Remake	3	M406
M407	Inspect	3	M407
M408	Repackage	3	M408
M409	Dispose	3	M409
M410	Transfer	3	M410

Metric(s)

ID	Name	Level	x
CO1	Supply Chain Costs	1	CO1
CO11	Cost of Goods Sold	2	CO11
AE1	Cash Conversion Cycle	1	AE1
AE12	Days of Inventory	2	AE12
SD1	Environmental Sustainability Ratio	1	SD1
SD11	Intake Sustainability Ratio	2	SD11
SD12	Recovery Ratio	2	SD12
SD13	Output Sustainability Ratio	2	SD13

Term(s)

ID	Name	Clear	x
BOM	Bill of Materials		BOM
MRO	Maintenance, Repair and Overhaul		MRO
M-BOM	Manufacturing BOM		M-BOM
RL	Reverse Logistics		RL

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow S4 Returned Product S1 Replacement Part	M4	wf_arrow wf_process Remanufactured Product D1 Repaired Product D2

Re-Make Make 340000 2 Make, Reverse Logistics, MRO, Maintenance, Repair, Overhaul, Refurbish, Recycle, Remanufacture, Supply Chain, Manufacturing, Production The production or manufacturing process for the purpose of reconditioning or recycling products and assets.