OpenReference

Supply Chain Metrics

Strategic supply chain metrics measure the overall health of your supply chain. Diagnostic metrics provide insights in areas of improvement

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The performance of the Supply Chain function is measured by metrics grouped in 4 attributes: Dependability, Responsiveness, Cost, Asset Efficiency. The Strategic or level-1 metrics measure the overall performance of the Supply Chain. The diagnostic or level-2 metrics are useful to diagnose performance issues.

Attributes	Strategic Metrics	Diagnostic Metrics
ID Name DP Dependability	ID Name DP1 Perfect Order Ratio	ID Name DP11 Orders Damage Free Ratio DP12 Orders Defect Free Ratio DP13 Orders On-time Ratio DP14 Orders In-full Ratio DP15 Error-free Documentation Ratio
ID Name RS Responsiveness	ID Name RS1 Order Cycle Time	ID Name RS11 Planning Frequency RS12 Deliver Cycle Time RS13 Make Cycle Time RS14 Sourcing Cycle Time
	ID Name RS2 Order Fill Rate	ID Name RS21 Stock Out Ratio RS22 Order Processing Delays
ID Name CO Cost	ID Name CO1 Supply Chain Costs	ID Name CO11 Cost of Goods Sold CO12 Distribution Costs CO13 Other Operational Expenses
ID Name AE Asset Efficiency	ID Name AE1 Cash Conversion Cycle	ID Name AE11 Days Receivables Outstanding AE12 Days of Inventory AE13 Days Payables Outstanding
	ID Name AE2 Fixed Asset Turns	ID Name AE21 Gross Fixed Assets AE22 Asset Depreciation Ratio

Each diagnostic metric provides a list of additional metrics to further diagnose performance issues.

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Supply Chain, Performance, Metric, Benchmarking, Scorecard, Reference, Framework, Strategic, Diagnostic, Dependability, Responsiveness, Adaptability, Cost, Asset, Efficiency, Goals Supply chain performance metrics measure the overall health of your supply chain. Diagnostic metrics provide insights in areas of improvement

File:2017 SCO Quick Reference Card.pdf