Deliver is the macro process representing the processes associated with managing orders and shipments for products and services. Deliver processes are required for supply chains to accept t:SOs, fulfill these orders and invoice customers. Customers generally primarily interact with a supply chain through Deliver processes.
The Deliver process includes order management, warehousing, transportation, managing Import/Export.
Use Cases
- Standard Order taking and fulfillment
- Replenishment shipments
- In a manufacturing plant: Replenishment shipments to a Distribution Center (DC)
- In Retail: Shopping, check out
- In a Warehouse: Pick, pack and ship customer orders
- For services: Scheduling resources and delivering services
Notes
Deliver processes are execution processes that apply to inter-company and intracompany transactions.
- Inter-company is defined as "conducted between or involving two or more companies". For example: Accepting and fulfilling customer orders.
- Intracompany is defined as "conducted within or between the branches of a company". For example: Replenishing DC inventory by shipping replenishment inventory from a company manufacturing plant.
t:OM
Perfect Order Ratio
Order Cycle Time
Order Fill Rate
Supply Chain Costs
Cash Conversion Cycle
Environmental Sustainability Ratio
Hierarchy
| ID | Name | Level | x | | SCO | Supply Chain Operations | 0 | SCO |
| D | Deliver | 1 | D |
| D1 | Deliver-From-Stock | 2 | D1 |
| D2 | Deliver-to-Order | 2 | D2 |
| D3 | Deliver-To-Engineering-Order | 2 | D3 |
| D4 | Deliver Returns | 2 | D4 |
| D5 | Deliver Subscription | 2 | D5 |
Workflow
Deliver Supply Chain Operations 5400000 1 Order, Management, Fulfillment, Shipping, Logistics, Supply chain, Warehouse Managing orders and shipments for products and services. Deliver processes are required for supply chains to accept orders, fulfill these orders and invoice customers