Revision as of 03:26, 5 October 2017
This page needs to be updated. Please participate in the discussion at the Assist with Inquiry
Discussion Page.
Use Cases
- Resolving inquiries about:
- Locations, websites or apps
- Products or services
- Terms of sale or warranty
- Returns processes
- Order, shipment or return status
- Update customer information
- Customer Service Call Center
- In Retail: Customer Service Desk
- For a web store: Self service pages
t:I2Q
Customer Relationship Management System
Term(s)
| ID | Name | Clear | x | | CRM(S) | Customer Relationship Management System | | CRM(S) |
Workflow
Assist with Inquiry Assist D10000 2 Sales, Support, Agent, Customer, Service, Assistance, Call Center, Warranty, Claim, Return, Self Service, Sales & Support Address customer inquiries for information