Difference between revisions of "S4"

Revision as of 04:41, 27 October 2021

The collection of processes associated with accepting product returns. The purpose of Source Returns is to receive and evaluate product returns and make initial decisions how to resolve the reason for return. The reasons for return may differ by incident or business:

Defective or damaged product
Wrong order or delivery
Return of leased assets
Scheduled Maintenance (MRO)

Source Returns is the S process that facilitates the Reverse Logistics Supply Chain Strategy, also known as Return supply chains.

Workflow

From

Input(s)

Process

Output(s)

To

wf_process	wf_arrow
D*	Acknowledgment
D*	Advance Shipment Notice
D4	Credit Note
D4	Warranty Claim
D4	End-of-Use Return Request
A1	Return Inquiry
D4	Product Return
D4	Return Authorization Request
D4	Recall Return Request
D*	Order Confirmation
D4	Service Request
D*	Shipment

S4

wf_arrow	wf_process
Proof Of Delivery	D*
Returned Product	M4
Return Material Authorization	D4
Product Recall Notice	D4
Settlement	D4

Source Returns Source 5240000 2 {{{keywords}}} {{{description}}}

ID	Name	Level	x
S	Source	1	S
S4	Source Returns	2	S4
S401	Process Return Inquiry	3	S401
S402	Create Return Authorization	3	S402
S403	Receive	3	S403
S404	Unload	3	S404
S405	Inspect, Examine	3	S405
S406	Put Away	3	S406
S407	Transfer	3	S407
S408	Settle Return	3	S408

ID	Name	Level	x
CO1	Supply Chain Costs	1	CO1
AE1	Cash Conversion Cycle	1	AE1

ID	Name	x
MRO	Maintenance, Repair and Overhaul	MRO
RL	Reverse Logistics	RL
S2P	Source-to-Pay	S2P

S4

Difference between revisions of "S4"

Revision as of 04:41, 27 October 2021

Contents

Use Cases

Hierarchy

Metric(s)

Term(s)

Workflow

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