OpenReference

Warranty Return is a term describing Returns initiated due to a warranty claim by a customer for damaged or defective product.

Use Cases

• Warranty claims
• Lemon law claims
• Product return after a period of use

Warranty Return is a subclass of Product Returns.

Hierarchy

ID	Name	Level	x
RL	Reverse Logistics	2	RL
RL5	Warranty Return	3	RL5

Process(es)

ID	Name	Level	x
S104	Inspect	3	S104
S205	Inspect	3	S205
S306	Inspect	3	S306

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