The activities associated with verifying that the product or service delivered was according to the terms and conditions governing the purchase. This may include taking samples, sending samples to a laboratory, placing product in logical or physical quarantine (inventory blocks/holds), receiving test results and removing inventory blocks/holds.
Inspection may occur on all products on a delivery or on a sample.
- Standard inspection for damage
- In a chemical plant: Chemical analysis of the content
The moment of inspection may vary by use case, product and industry: Before unloading, after unloading, at time of Make consumption, upon completion of Make, etc. Typically most basic checks -such as counting boxes and damage inspections- occur as part of the Unload process.
For Source-to-Order processes there is a direct link between a delivery failing inspection and the customer order or production order for which the material was sourced. In contrast for Source-to-Replenish processes failing inspection may temporarily lower the inventory but may not impact customer or production orders.