The management and operation of all activities related to selling products and services. Download Quick Reference Card
Sales & Support is the business function or domain that plans and performs the day-to-day sales and customer support activities. The primary objective of Sales & Support is to create customer demand of any kind (for example 'a sale' or 'a contract'), within defined service levels and revenue objectives.
The daily operational sales and support activities are grouped in level-1 Processes
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