Revision as of 04:54, 27 October 2021
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The collection of processes associated with providing customers notifications of safety, quality and/or defect issues with products previously sold and delivered. Notifications may include actions the issuer is taking or recommends the customer or consumer to take to prevent harm, damage or disabling the products.
Use Cases
Customer Relationship Management System
Workflow
Assist with Advisory Assist 3440000 2 Sales, Support, Agent, Customer, Service, Assistance, Call Center, Pro-active, Risk, Recalls, Sales & Support Pro-active assistance to prevent risk events or simplify customer service events pro-actively