Difference between revisions of "RL1"

Revision as of 03:22, 5 October 2017

Commercial Return is a term describing Return of products or deliveries identified as wrong product ordered or delivered, deliveries marked as damaged or missing paperwork or otherwise refused deliveries.

Use Cases

Missing Purchase Order number on paperwork
Under-delivery, over-delivery
Incorrect item numbers on paperwork or packaging
Incorrect delivery form factor or delivery equipment
Wrong date/time (e.g. missing delivery slots at customer warehouses)

Commercial Return is a subclass of Product Returns.

Hierarchy

ID	Name	Level	x
RL	Reverse Logistics	2	RL
RL1	Commercial Return	3	RL1

Process(es)

ID	Name	Level	x
S102	Receive	3	S102
S10201	Schedule Appointment	4	S10201
S10202	Check-In	4	S10202
S10203	Queue Activities	4	S10203
S10204	Inspect Vehicle	4	S10204
S10205	Weigh-In	4	S10205
S203	Receive	3	S203
S304	Receive	3	S304

Commercial Return Reverse Logistics 41 3 Commercial, Return, Reverse, Logistics, Supply Chain Return of products identified as wrong product ordered or delivered, deliveries marked as damaged or missing paperwork or otherwise refused deliveries