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[[Category:Supply Chain]] | [[Category:Supply Chain]] | ||
The activities associated with inquiring about the terms and conditions (policies) regarding an intended product return. This may include finding seller/manufacturer contact information, contacting the seller/manufacturer and/or researching return options online or in seller/manufacturer provided documentation.
For consumers this includes identifying who provides post-delivery support and returns. Some manufacturers request consumers to contact them directly regarding returns. Others require store returns. Service Return
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