OpenReference

Service Return is a term describing Returns for the purpose of servicing, maintenance or repair of an asset. Typically the asset is returned to the originator after the asset has been serviced, maintained or repaired.

Use Cases

• Asset or equipment maintenance
• Periodic servicing of vehicles (car, truck, boat, plane, train)
• Oil change

Service Return is a subclass of Product Returns.

Hierarchy

ID	Name	Level	x
RL	Reverse Logistics	2	RL
RL6	Service Return	3	RL6

Process(es)

ID	Name	Level	x
M409	Dispose	3	M409
D401	Inquire	3	D401
D402	Request Return Authorization	3	D402

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