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The activities associated with verifying that the product or service delivered was according to the terms and conditions governing the purchase. This may include taking samples, sending samples to a laboratory, placing product in logical or physical quarantine (inventory blocks/holds), receiving test results and removing inventory blocks/holds.
Inspection may occur on all products on a delivery or on a sample.
The moment of inspection may vary by use case, product and industry: Before unloading, after unloading, at time of Make consumption, upon completion of Make, etc. Typically most basic checks -such as counting boxes and damage inspections- occur as part of the Unload process.
For Source-to-Order processes there is a direct link between a delivery failing inspection and the customer order or production order for which the material was sourced. In contrast for Source-to-Replenish processes failing inspection may temporarily lower the inventory but may not impact customer or production orders. Orders Defect Free Ratio Sourcing Cycle Time Cost of Goods Sold Direct Material Costs m:COA m:COC Source-to-Pay Quality Control Quality Control Return Warranty Return Laboratory Information Management System
| ID | Name | Level | x |
|---|---|---|---|
| DP12 | Orders Defect Free Ratio | 2 | DP12 |
| RS14 | Sourcing Cycle Time | 2 | RS14 |
| CO11 | Cost of Goods Sold | 2 | CO11 |
| CO111 | Direct Material Costs | 3 | CO111 |
| ID | Name | Clear | x |
|---|---|---|---|
| LIMS | Laboratory Information Management System | LIMS | |
| QC | Quality Control | QC | |
| RL3 | Quality Control Return | RL3 | |
| S2P | Source-to-Pay | S2P | |
| RL5 | Warranty Return | RL5 |
| Process |
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