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Defective On Arrival, common acronym DOA, is a term describing the event that a product was determined defective at the time of receipt or inbound inspection and reported to the Carrier or Seller
Alternative names for Defective On Arrival include: Dead-On-Arrival
| ID | Name | Level | x |
|---|---|---|---|
| S102 | Receive | 3 | S102 |
| S10201 | Schedule Appointment | 4 | S10201 |
| S10202 | Check-In | 4 | S10202 |
| S10203 | Queue Activities | 4 | S10203 |
| S10204 | Inspect Vehicle | 4 | S10204 |
| S10205 | Weigh-In | 4 | S10205 |