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|name=Refresh Customer Needs | |name=Refresh Customer Needs | ||
|level=3 | |level=3 | ||
| − | |sort= | + | |sort=3240400 |
|parent=ss:S4 | |parent=ss:S4 | ||
|description= | |description= | ||
The activities associated with collecting, reconfirming and updating customer problems/needs, product usage and customer contact information.
| Process |
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|---|---|---|---|---|---|---|
| S404 | ||||||