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|name=Identify Solution | |name=Identify Solution | ||
|parent=ss:A1 | |parent=ss:A1 | ||
| − | |sort= | + | |sort=3410300 |
|level=3 | |level=3 | ||
|keywords=Sales, Support, Agent, Customer, Service, Assistance, Install, Maintain, Retire, Custom, Solution, Sales & Support | |keywords=Sales, Support, Agent, Customer, Service, Assistance, Install, Maintain, Retire, Custom, Solution, Sales & Support | ||
|description= | |description= | ||
}} | }} | ||
The activities associated with finding the appropriate response to the customer. This includes obtaining internal approvals.
| Process |
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A103 |
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