Actions

A2

Difference between revisions of "A2"

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{{update}}
 
===Use Cases===
 
===Use Cases===
 
* Customer complaints
 
* Customer complaints
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[[Link::t:CRM]]
 
[[Link::t:CRM]]
 
</ins>
 
</ins>
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[[Category:Process]][[Category:Sales & Support]]
 
{{object
 
{{object
 
|name=Assist with Claim
 
|name=Assist with Claim
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|description=Resolve customer issues and claims
 
|description=Resolve customer issues and claims
 
}}
 
}}
[[Category:Process]][[Category:Sales & Support]]
 

Latest revision as of 19:12, 12 July 2022

This page needs to be updated. Please participate in the discussion at the Assist with Claim Discussion Page.

Use Cases

  • Customer complaints
  • Product quality claims

t:CRM

Hierarchy

IDNameLevelx
AAssist1A
A2Assist with Claim2A2
A201Receive Claim3A201
A202Assign3A202
A203Investigate3A203
A204Determine Action3A204
A205Propose Action3A205
A206Implement Action3A206
A207Settle Claim3A207
A208Close Claim3A208

Workflow

FromInput(s)
Process
Output(s)To
A2
Assist with Claim Assist 3420000 2 Sales, Support, Agent, Customer, Service, Assistance, Call Center, Warranty, Claim, Return, Self Service, Sales & Support Resolve customer issues and claims