Actions

A2

Difference between revisions of "A2"

m (1 revision imported)
 
 
Line 8: Line 8:
 
|name=Assist with Claim
 
|name=Assist with Claim
 
|parent=ss:A
 
|parent=ss:A
|sort=D20000
+
|sort=3420000
 
|level=2
 
|level=2
 
|keywords=Sales, Support, Agent, Customer, Service, Assistance, Call Center, Warranty, Claim, Return, Self Service, Sales & Support
 
|keywords=Sales, Support, Agent, Customer, Service, Assistance, Call Center, Warranty, Claim, Return, Self Service, Sales & Support

Latest revision as of 03:56, 27 October 2021

Use Cases

  • Customer complaints
  • Product quality claims

t:CRM

Hierarchy

IDNameLevelx
AAssist1A
A2Assist with Claim2A2
A201Receive Claim3A201
A202Assign3A202
A203Investigate3A203
A204Determine Action3A204
A205Propose Action3A205
A206Implement Action3A206
A207Settle Claim3A207
A208Close Claim3A208

Workflow

FromInput(s)
Process
Output(s)To
A2
Assist with Claim Assist 3420000 2 Sales, Support, Agent, Customer, Service, Assistance, Call Center, Warranty, Claim, Return, Self Service, Sales & Support Resolve customer issues and claims