The activities associated with initiating the renewal process. This may be triggered by external triggers (the customer) or internal triggers.
Use Cases
- Customer request
- Systematic notifications
- Reporting
- Sales agent calendar
Inquiry-to-Order
link:t:CRM(S)
link:t:SFA
Hierarchy
ID | Name | Level | x | S4 | Sell Renewal | 2 | S4 |
S401 | Initiate Renewal | 3 | S401 |
Term(s)
ID | Name | Clear | x | I2O | Inquiry-to-Order | | I2O |
Workflow
Initiate Renewal Sell Renewal B40100 3 Renewal, Initiate, Trigger, Validate, Sales & Support, Sales, Post Sales support Initiating the renewal process. This may be triggered by external triggers (the customer) or internal triggers