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COTD

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Revision as of 03:21, 5 October 2017

Complete & On-Time Delivery is a measure of customer service. All items on any given order must be delivered on time for the order to be considered as complete and on time.

Alternative names for Complete & On-Time Delivery include: OTIF, On-Time-In-Full Orders On-time Ratio Orders In-full Ratio

Metric(s)

IDNameLevelx
DP13Orders On-time Ratio2DP13
DP14Orders In-full Ratio2DP14
Complete & On-Time Delivery 2 2 Metric, Supply Chain, OTIF, Customer Satisfaction, Predictability, On-time, In-full The ability to deliver products on-time and in-full