Difference between revisions of "SSPM"

Latest revision as of 18:54, 27 February 2025

Sales & Support Metrics

Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement

Attributes

Strategic Metrics

Diagnostic Metrics

      IDName
DPDependability

      IDName
DP3Lead Conversion Ratio

      IDName
RSResponsiveness

      IDName
RS4Lead Conversion Time

      IDName
RS41IQL-to-MQL Conversion Time

      IDName
COCost

      IDName
AEAsset Efficiency

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Sales & Support Metrics {{{level}}}

"{{{level}}}" is not a number.

Sales, Support, Metrics, Performance, Sales & Support Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers

@@ Line 21: / Line 21: @@
           }}
        </td>
-       <td class="l2">{{#ask:[[Category:Metric]] [[m:DP2]]
+       <td class="l2">{{#ask:[[Category:Metric]] [[m:DP3]]
           |? = ID
           |?Name = Name
@@ Line 32: / Line 32: @@
           }}
        </td>
-       <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:DP2]] [[Level::2]]
+       <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:DP3]] [[Level::2]]
           |? = ID
           |?Name = Name
@@ Line 55: / Line 55: @@
           }}
        </td>
-   </tr>
-   <tr class="mh">
        <td class="l2">{{#ask:[[Category:Metric]] [[m:RS4]]
           |? = ID

SSPM