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==[[SS]] Metrics==
 
==[[SS]] Metrics==
 
Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement</div>
 
Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement</div>
<table class="mh">
+
<table class="mh"><tr><td width=16.7% class="responsive">
  <tr>
+
==Attributes==
      <td width=16.7% class="responsive">
+
</td><td width=33.3%>
        ==Attributes==
+
==Strategic Metrics==
      </td>
+
</td><td width=50%>
      <td width=33.3%>
+
==Diagnostic Metrics==
        ==Strategic Metrics==
+
</td></tr>
      </td>
 
      <td width=50%>
 
        ==Diagnostic Metrics==
 
      </td>
 
  </tr>
 
 
   <tr class="mh">
 
   <tr class="mh">
 
       <td rowspan=1 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:DP]]
 
       <td rowspan=1 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:DP]]
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         }}
 
         }}
 
       </td>
 
       </td>
       <td class="l2">{{#ask:[[Category:Metric]] [[m:DP2]]
+
       <td class="l2">{{#ask:[[Category:Metric]] [[m:DP3]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
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         }}
 
         }}
 
       </td>
 
       </td>
       <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:DP2]] [[Level::2]]
+
       <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:DP3]] [[Level::2]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
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       </td>
 
       </td>
 
   <tr class="mh">
 
   <tr class="mh">
       <td rowspan=2 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:RS]]
+
       <td rowspan=1 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:RS]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
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         }}
 
         }}
 
       </td>
 
       </td>
       <td class="l2">{{#ask:[[Category:Metric]] [[m:RS3]]
+
       <td class="l2">{{#ask:[[Category:Metric]] [[m:RS4]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
 
         |format=broadtable
 
         |format=broadtable
         |class=wikitable smwtable child noheader mhl1 mh1t
+
         |class=wikitable smwtable child noheader  
 
         |mainlabel=-
 
         |mainlabel=-
 
         |headers=plain
 
         |headers=plain
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         }}
 
         }}
 
       </td>
 
       </td>
       <td class="l3">{{#ask:[[Category:Metric]][[Parent::m:RS3]][[Level::2]]
+
       <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:RS4]] [[Level::2]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
 
         |format=broadtable
 
         |format=broadtable
         |class=wikitable smwtable child noheader  
+
         |class=wikitable smwtable child noheader mhl2
 
         |mainlabel=-
 
         |mainlabel=-
 
         |headers=plain
 
         |headers=plain
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   </tr>
 
   </tr>
 
   <tr class="mh">
 
   <tr class="mh">
       <td class="l2">{{#ask:[[Category:Metric]] [[m:RS4]]
+
      <td rowspan=1 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:CO]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl1
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
       <td class="l2">{{#ask:[[Category:Metric]] [[m:CO2]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
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         }}
 
         }}
 
       </td>
 
       </td>
       <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:RS4]] [[Level::2]]
+
       <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:CO2]] [[Level::2]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
 
         |format=broadtable
 
         |format=broadtable
         |class=wikitable smwtable child noheader mhl2
+
         |class=wikitable smwtable child noheader  
 
         |mainlabel=-
 
         |mainlabel=-
 
         |headers=plain
 
         |headers=plain
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         }}
 
         }}
 
       </td>
 
       </td>
   </tr>
+
   </tr><tr class="mh">
  <tr class="mh">
+
       <td rowspan=2 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:AE]]
       <td rowspan=1 class="responsive l1">{{#ask:[[Category:Attribute]] [[m:CO]]
 
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
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         }}
 
         }}
 
       </td>
 
       </td>
       <td class="l2">{{#ask:[[Category:Metric]] [[m:CO2]]
+
       <td class="l2">{{#ask:[[Category:Metric]] [[m:AE4]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl1 mh1t
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l3">{{#ask:[[Category:Metric]][[Parent::m:AE4]][[Level::2]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
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         }}
 
         }}
 
       </td>
 
       </td>
       <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:CO2]] [[Level::2]]
+
  </tr>
 +
  <tr class="mh">
 +
       <td class="l2">{{#ask:[[Category:Metric]] [[m:AE5]]
 
         |? = ID
 
         |? = ID
 
         |?Name = Name
 
         |?Name = Name
 
         |format=broadtable
 
         |format=broadtable
 
         |class=wikitable smwtable child noheader  
 
         |class=wikitable smwtable child noheader  
 +
        |mainlabel=-
 +
        |headers=plain
 +
        |sort=Sorting
 +
        |order=asc
 +
        }}
 +
      </td>
 +
      <td class="l3">{{#ask:[[Category:Metric]] [[Parent::m:AE5]] [[Level::2]]
 +
        |? = ID
 +
        |?Name = Name
 +
        |format=broadtable
 +
        |class=wikitable smwtable child noheader mhl2
 
         |mainlabel=-
 
         |mainlabel=-
 
         |headers=plain
 
         |headers=plain

Latest revision as of 18:54, 27 February 2025

Sales & Support Metrics

Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement

Attributes

Strategic Metrics

Diagnostic Metrics

IDName
DPDependability
IDName
DP3Lead Conversion Ratio
IDName
RSResponsiveness
IDName
RS4Lead Conversion Time
IDName
RS41IQL-to-MQL Conversion Time
IDName
COCost
IDName
AEAsset Efficiency
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Sales & Support Metrics {{{level}}}
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Sales, Support, Metrics, Performance, Sales & Support Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers