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SSPM

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Revision as of 09:25, 26 February 2025

Sales & Support Metrics

Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers. Diagnostic metrics provide insights in areas of improvement

Attributes

Strategic Metrics

Diagnostic Metrics

IDName
DPDependability
IDName
DP2Reject Ratio
IDName
RSResponsiveness
IDName
RS4Lead Conversion Time
IDName
RS41IQL-to-MQL Conversion Time
IDName
COCost
IDName
AEAsset Efficiency
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Sales & Support Metrics {{{level}}}
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Sales, Support, Metrics, Performance, Sales & Support Strategic sales & support metrics measure the overall health of your sales and customer service organization and/or customer call centers