OpenReference

The activities associated with accepting, reconciling and recording the refund, discount, credit note and/or replacement for the returned product.

Use Cases

• Receiving a refund
• Warranty repair
• Agreeing to an out-of-warranty repair
• Returning the product and receiving a replacement

Discrepancies should be resolved before the Receive Settlement process is considered completed.

Notes

The receipt of funds is a financial process. The Receive Settlement process is an operational validation that the refund, discount, credit note and/or replacement conforms to agreed resolution and/or return or warranty terms and conditions are met.

Hierarchy

ID	Name	Level	x
D4	Deliver Returns	2	D4
D404	Receive Settlement	3	D404

Workflow

From Input(s)	Process	Output(s) To
wf_process wf_arrow S407 Credit Note	D404

Receive Settlement Deliver Returns 5440400 3 {{{keywords}}} {{{description}}}