Revision as of 13:33, 27 October 2021
The activities associated with accepting, reconciling and recording the refund, discount, credit note and/or replacement for the returned product.
Use Cases
- Receiving a refund
- Warranty repair
- Agreeing to an out-of-warranty repair
- Returning the product and receiving a replacement
Discrepancies should be resolved before the Receive Settlement process is considered completed.
Notes
The receipt of funds is a financial process. The Receive Settlement process is an operational validation that the refund, discount, credit note and/or replacement conforms to agreed resolution and/or return or warranty terms and conditions are met.
Hierarchy
| ID | Name | Level | x | | D4 | Deliver Returns | 2 | D4 |
| D404 | Receive Settlement | 3 | D404 |
Workflow
Receive Settlement Deliver Returns 5440400 3 {{{keywords}}} {{{description}}}