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Open Frameworks

Discover our Frameworks. For a sneak peek, click on any of the links below to download a quick reference card or browse the full framework

Supply Chain | Sales & Support | Finance & Accounting


OpenReference information is organized in Domains. Each domain has its own framework. OpenReference frameworks consist of Metric, Processes and Practices. Additionally we define common Terms.

Supply Chain

The Supply Chain framework describes the business function or Domain that develops, maintains and utilizes the business assets to plan and perform day-to-day supply chain activities. The primary objective of the Supply Chain domain is to fulfill orders of any kind, within defined service levels and cost efficiency and asset utilization objectives.

The Supply Chain Framework is used to design and optimize supply chains for companies in all industries. Contact us if you want to help creating a 'translation' for your industry.

 Download the Supply Chain Quick Reference Card or Learn More.

Sales & Support

The Sales & Support framework describes the business function or Domain that develops, maintains and utilizes the business assets to plan and perform day-to-day sales & support activities. The primary objective of the Sales & Support domain is to sell products and services to customers and support customers of any kind, within defined service levels and profitability, cost efficiency and asset utilization objectives.

The Sales & Support Framework is used to design and optimize sales and support for companies in all industries. Contact us if you want to help creating a 'translation' for your industry. Content currently under development.

Finance & Accounting

The Finance & Accounting framework describes the business function or Domain that manages the accounting system and utilizes the accounting system to plan and record, verify and report financial transactions. The primary objective of the Finance & Accounting domain is to accurately prepare financial statements.

The Finance & Accounting Framework is used to design and optimize financial administrative processes for companies in all industries. Contact us if you want to help creating a 'translation' for your industry. Content currently under development.

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Standard, Framework, Process, Performance, Metric, Practice, Supply Chain, Sales, Support, Finance, Domain, Business, Language, Forecast-to-Plan, Plan-to-Product, Inquiry-to-Quote, Order-to-Cash, Source-to-Pay, Record-to-Report, Acquire-to-Retire, Risk-to-Assurance, Hire-to-Separation Discover our frameworks by domain. The de-facto standard language for business is available for you, your business and helping your customers