Actions

RL1

Commercial Return

Commercial Return is a term describing Return of products or deliveries identified as wrong product ordered or delivered, deliveries marked as damaged or missing paperwork or otherwise refused deliveries.

Use Cases

  • Missing Purchase Order number on paperwork
  • Under-delivery, over-delivery
  • Incorrect item numbers on paperwork or packaging
  • Incorrect delivery form factor or delivery equipment
  • Wrong date/time (e.g. missing delivery slots at customer warehouses)

Commercial Return is a subclass of Product Returns.

Hierarchy

IDNameLevelx
RLReverse Logistics2RL
RL1Commercial Return3RL1

Process(es)

IDNameLevelx
S102Receive3S102
S10201Schedule Appointment4S10201
S10202Check-In4S10202
S10203Queue Activities4S10203
S10204Inspect Vehicle4S10204
S10205Weigh-In4S10205
S203Receive3S203
S304Receive3S304
Commercial Return Reverse Logistics 41 3 Commercial, Return, Reverse, Logistics, Supply Chain Return of products identified as wrong product ordered or delivered, deliveries marked as damaged or missing paperwork or otherwise refused deliveries