https://orwiki.org/index.php?action=history&feed=atom&title=sc%3AS401 2026-07-06T18:08:50Z Revision history for this page on the wiki MediaWiki 1.28.0 https://orwiki.org/index.php?title=sc:S401&diff=21004&oldid=prev 2022-07-12T18:11:27Z

<p>1 revision imported</p> <table class="diff diff-contentalign-left" data-mw="interface"> <tr style='vertical-align: top;' lang='en'> <td colspan='1' style="background-color: white; color:black; text-align: center;">← Older revision</td> <td colspan='1' style="background-color: white; color:black; text-align: center;">Revision as of 18:11, 12 July 2022</td> </tr><tr><td colspan='2' style='text-align: center;' lang='en'><div class="mw-diff-empty">(No difference)</div> </td></tr></table>

Orwiki https://orwiki.org/index.php?title=sc:S401&diff=21003&oldid=prev 2021-10-27T13:36:04Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <tr style='vertical-align: top;' lang='en'> <td colspan='1' style="background-color: white; color:black; text-align: center;">← Older revision</td> <td colspan='1' style="background-color: white; color:black; text-align: center;">Revision as of 13:36, 27 October 2021</td> </tr><tr><td colspan='2' style='text-align: center;' lang='en'><div class="mw-diff-empty">(No difference)</div> </td></tr></table>

ORwiki https://orwiki.org/index.php?title=sc:S401&diff=20606&oldid=prev 2021-10-27T01:04:36Z

<p></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr style='vertical-align: top;' lang='en'> <td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td> <td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 01:04, 27 October 2021</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l14" >Line 14:</td> <td colspan="2" class="diff-lineno">Line 14:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|name=Process Return Inquiry</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|name=Process Return Inquiry</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|parent=sc:S4</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|parent=sc:S4</div></td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>|sort=<del class="diffchange diffchange-inline">240100</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>|sort=<ins class="diffchange diffchange-inline">5240100</ins></div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|level=3</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|level=3</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|description=</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>|description=</div></td></tr> </table>

Orwiki https://orwiki.org/index.php?title=sc:S401&diff=19037&oldid=prev 2017-10-05T02:25:18Z

<p>1 revision imported</p> <p><b>New page</b></p><div>The activities associated with receiving, verifying and responding to an inquiry about the terms and conditions for product returns. This may include collecting case specific information, initial problem identification and offering options to the customer. An Inquiry may result in (trigger) the [[sc:S402|Create Return Authorization]] process. <br /> <br /> {{this}} is a [[t:RL]] process.<br /> ===Use Cases===<br /> * In a Call Center: Responding to customer calls regarding return processes<br /> * In [[t:Retail]]: Responding to inquiries at the returns counter<br /> * In [[t:Retail]]: Responding to customer questions and/or initial problem identification<br /> &lt;ins&gt;<br /> [[Link::m:CO12]]<br /> [[Link::m:CO121]]<br /> [[Link::t:I2O]]<br /> &lt;/ins&gt;<br /> {{Object<br /> |name=Process Return Inquiry<br /> |parent=sc:S4<br /> |sort=240100<br /> |level=3<br /> |description=<br /> |keywords=Reverse Logistics, Returns, In-store Return, Inquiry, Warranty, Supply Chain, Sales &amp; Support<br /> }}<br /> [[Category:Process]][[Category:Supply Chain]]</div>

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