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The processes associated with order management and order fulfillment of [[Link::t:MTO]] products. This includes order creation, scheduling, transportation scheduling, order picking, packing and shipping and invoicing. {{this}} is the [[sc:D]] process that facilitates the [[Link::t:MTO]] [[t:SCCS|Supply Chain Strategy]].
===Use Cases===
* Mass customization
* Products sourced or made upon receipt of a customer order, identifiable for such order
* Menu-driven configurable products, made to customer order configuration
* In a call center: Inquiries and product configuration and order entry
* In a [[t:WHSE]]: Order picking, packing and shipping for items sourced or made by customer order
* In a [[t:WHSE]]: Order picking, packing and shipping for items made to customer configuration
* In [[t:Retail]]: Ordering and check-out for [[Link::t:SOS|Special Order]] items
{{this}} processes are recommended for businesses where the number of product variations or value of the product is prohibitive for keeping stock in anticipation of future orders. {{this}} is not a good fit for products where customers require [[t:RS1|Order Cycle Times]] shorter than the lead time to [[m:RS14|Source]] or [[m:RS13|Make]] the product.
===Notes===
{{this}} may be considered a Pull process as product is only sourced or made in response to an order. {{this}} generally drives to a zero-inventory state except in cases where production batch sizes differ from allowed order sizes or [[t:Yield]] inaccuracy requires production quantities greater than ordered quantities to mitigate risk of insufficient product.
<ins>
[[Link::m:DP1]]
[[Link::m:DP11]]
[[Link::m:DP13]]
[[Link::m:DP14]]
[[Link::m:DP15]]
[[Link::m:RS1]]
[[Link::m:RS12]]
[[Link::m:CO1]]
[[Link::m:CO12]]
[[Link::m:AE1]]
[[Link::m:AE11]]
[[Link::m:AE12]]
[[Link::t:CTO]]
[[Link::t:Q2C]]
[[Link::t:O2C]]
[[Link::t:PTO]]
</ins>
{{Object
|name=Deliver-to-Order
|parent=sc:D
|sort=420000
|level=2
|keywords=Order Management, Order Creation, Order Fulfillment, Logistics, Delivery, Distribution, Supply Chain, MTO, Make-to-Stock, Order-driven, CTO, Configure-to-Order, Package-to-Order
|description=The processes associated with order management and order fulfillment of make-to-order products. This includes order creation, scheduling, transportation scheduling, order picking, packing and shipping and invoicing
}}
[[Category:Process]][[Category:Supply Chain]]

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 |name=Deliver-to-Order
 |parent=sc:D
-|sort=420000
+|sort=5420000
 |level=2
 |keywords=Order Management, Order Creation, Order Fulfillment, Logistics, Delivery, Distribution, Supply Chain, MTO, Make-to-Stock, Order-driven, CTO, Configure-to-Order, Package-to-Order

sc:D2 - Revision history

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