https://orwiki.org/index.php?action=history&feed=atom&title=m%3ARS1 2026-05-06T11:06:03Z Revision history for this page on the wiki MediaWiki 1.28.0 https://orwiki.org/index.php?title=m:RS1&diff=11974&oldid=prev 2017-06-10T13:48:18Z

<p>1 revision imported</p> <p><b>New page</b></p><div>The {{this}} metric (OCT) measures the average time required to fulfill customer orders; demonstrating the speed at which the company can satisfy demand. <br /> ===Calculation===<br /> {{math|{{this}}|{{frac|{{sum|(Delivery Date &amp;#8211; Order Date)|n}}|n}}}}<br /> where<br /> * Delivery Date = The date/time the order was delivered and accepted by the customer or the customer's agent at the agreed delivery point. Example agreed delivery points include: Pickup ([[Link::t:EXW|EXW]]), Departure Port ([[Link::t:FCA|FCA]], [[Link::t:FAS|FAS]]) or Vessel ([[Link::t:FOB|FOB]]), Destination Port ([[Link::t:CPT|CPT]], [[Link::t:CIF|CIF]], [[Link::t:CFR|CFR]], [[Link::t:DAT|DAT]]) or Customer ([[Link::t:CIP|CIP]], [[Link::t:DAP|DAP]], [[Link::t:DDP|DDP]])<br /> * Order Date = The date/time the order was submitted by the customer<br /> * n = Total number of orders or order lines delivered<br /> Unit of measure: Days (Calendar days)<br /> ===Importance===<br /> Companies with shorter {{this}}s are more responsive to customer orders. Longer lead times may ultimately result in customer dissatisfaction and competitive disadvantage. {{this}} is considered less relevant to [[t:MTS]] supply chains, these generally put more emphasis on improving [[m:RS2|Fill Rates]].<br /> ===Notes===<br /> The impact of planning processes on {{this}} is limited; {{this}} is typically measured for [[t:MTO|MTO]] and [[t:ETO|ETO]] supply chains, where planning is mainly focused on establishing capacity. Planning will have a direct impact on {{this}} if or when capacity is or becomes the primary constraint.<br /> <br /> Make-To-Stock ([[t:MTS|MTS]]) supply chains typically measure [[m:RS2]], as {{this}} may underemphasize the scale of product shortages.<br /> <br /> Alternative names include: Order Fulfillment Cycle-time.<br /> [[Category:Metric]][[Category:Supply Chain]]<br /> &lt;ins&gt;<br /> [[Link::t:O2C]]<br /> &lt;/ins&gt;<br /> {{Object<br /> |name=Order Cycle Time<br /> |parent=m:RS<br /> |sort=21000<br /> |level=1<br /> |keywords=Responsiveness, Order Cycle Time, Cycle-time, Lead-time, Supply Chain<br /> |description=The average time required to fulfill customer orders; demonstrating the speed at which the company can satisfy demand<br /> }}</div>

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