https://orwiki.org/index.php?action=history&feed=atom&title=m%3ADP15 2026-06-26T11:46:28Z Revision history for this page on the wiki MediaWiki 1.28.0 https://orwiki.org/index.php?title=m:DP15&diff=11986&oldid=prev 2017-06-10T13:48:22Z

<p>1 revision imported</p> <p><b>New page</b></p><div>{{this}} measures the ability to deliver goods and services without errors in the documentation.<br /> <br /> An order is only considered to have documentation error-free if all required documents were correct and timely. Typical documents included are: [[t:ACK]], [[t:SOC|Order Confirmation]], Pro-forma Invoice, [[t:Invoice|Invoice]], [[t:BOL|Bill Of Lading]], Import Document, [[t:HazMat|Hazardous Materials]]/Safety Sheet.<br /> ===Calculation===<br /> {{math|{{this}}|{{frac|{{sum|Delivered Error-free Documents|n}}|n|100%}}}}<br /> where<br /> * Delivered Error-free Documents = 1 (one) if all documentation for the order is error-free, 0 (zero) if one or more documents had errors, were missing or late. <br /> * n = Total number of orders or order lines delivered<br /> Unit of measure: %<br /> ===Notes===<br /> A common way to measure this metric is to record and report all support events required to correct paperwork. If such a support event is recorded for an order than the 'Error-free Documents' above is 0 (zero) for that order.<br /> [[Category:Metric]]<br /> {{Object<br /> |name=Error-free Documentation Ratio<br /> |parent=m:DP1<br /> |sort=11500<br /> |level=2<br /> |keywords=Error-free, Documentation, Ratio, Order Confirmation, Invoice, Bill Of Lading, Dependability, Supply Chain<br /> |description=The ability to deliver goods and services without errors in the documentation<br /> }}</div>

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